Shipping & Returns

Please select an option:

Singapore Hassle-Free Try On at Home 

Shipping internationally? Click here

FREE courier delivery for orders over $60

Delivery

Orders will be delivered by local courier within 2-5 business days of ordering. Please note that orders placed after 12pm (noon) on Fridays will be processed by our warehouse on Monday.

Delivery fee for local orders below $60 is SGD $7.

Returns & Exchanges

You'll have 14 days from the date your swimsuits arrive to try them on in the comfort of your own home. For obvious reasons, please make sure you keep your undies on and leave all hygiene stickers and tags intact. If the swimwear looks worn or used we will not be able to accept the return. We know you wouldn't do that - but we just need to say it anyway.

Note we do not offer exchanges at this time; you can return your order and place a new order with the required size. We recommend ordering different sizes at once and returning those pieces that don't fit rather than placing multiple orders.

Please note that sunscreen products and hair accessories are not eligible for return or exchange.

To return an item, email us by replying to your order confirmation email and we'll take it from there. **Please notify us before dropping off any items for return.**

Questions? Don't hesitate to contact us. 

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International Shipping & Returns 

Shipping to Singapore? Click here

Yes, we ship internationally! Please see below for our shipping rates and free shipping thresholds.

Shipping Rates

Rest of the World - please contact us for shipping rates

Please note that as our store processes orders in Singapore Dollars, if you're checking out in a foreign currency there may be some minor fluctuations to the shipping rate you see in your cart as the exchange rate is calculated in real time.

Standard delivery times are within 4-7 business days, depending on location. Due to logistics disruptions from COVID-19, there may be unexpected delays in deliveries. We ship using tracked, door-to-door express couriers such as DHL Express, FedEx, SF Express or Aramex, depending on location.

Please note if your country imposes taxes, customs fees, or import duties on your purchase, you will be responsible for paying them. You can contact your local customs office for further info.

Returns

You'll have 14 days from the date your swimsuits arrive to try them on in the comfort of your own home. For obvious reasons, please make sure you keep your undies on and leave all hygiene stickers and tags intact. If the swimwear looks worn or used we will not be able to accept the return. We know you wouldn't do that - but we just need to say it anyway.

Method of Refund:
Regular priced items - original method of payment
Sale / markdown items - store credit on our online store (the credit cannot be used at partner stores or stocklists). The credit will never expire and you can use it over multiple future purchases. Any shipping fees paid will not be refunded / credited.

Please note that sunscreen products and hair accessories are not eligible for return or exchange.

*What is Returns Shipping?
We want to take all the headaches out of your return, so we will arrange to have your returns shipped to our Singapore warehouse. The returns shipping rate in the table above includes the cost of shipping and processing of the item. Once we receive back the items and check they are in original condition with tags on, we will offer you either a refund via your original method of payment for regular priced items OR store credit for sale / markdown items. Note the fee is charged once per order, not per item.

For regular priced items, if you choose to refund via store credit instead, we will waive the return shipping fee, which means your return shipping is free. Please note that sale / markdown items are not eligible for the fee waiver, and you will be charged for return shipping even if you return it together with a regular priced item.

Returns process:
1) Email us to let us know you'd like to return an item
2) We will send you a shipping label to affix to the package and arrange for a courier to collect the item
3) One we receive back the item, we will inspect the item and issue a refund based on your original method of payment or store credit 

To return an item, please hit reply to your order confirmation email and shoot us a note with the items you'd like to return and we'll take it from there.

Questions? We'd love to hear from you - don't hesitate to reach out if you have any questions.

 Click to send us a Whatsapp message