Swimsuits Shipping & Returns

COVID-19 Update: Please note that while our physical stocklists are closed during the circuit-breaker period of 7th April - 4th May 2020, our online shop continues to operate as normal. Our logistics are outsourced to a 3rd party, which are operating with safe distancing measures in place. Please note due to reduced manpower there may be some delays in shipping orders. We apologize for any inconvenience caused. Stay home, stay safe!

Please select an option:


 
Singapore shipping
International shipping

 

Singapore Hassle-Free Try On at Home 

Shipping internationally? Clickhere

FREE courier delivery and returns for orders over $60

Delivery

Orders will be delivered by local courier within 2-5 business days of ordering. Please note that orders placed after 12pm (noon) on Fridays will be processed by our warehouse on Monday.

Delivery fee for local orders below $60 is SGD $7.

Returns & Exchanges

We want to make sure you get the perfect fit, so if for any reason you're not happy with your purchase you can send it back to us, on us (regular priced items only). You'll have 14 days from the date your swimwear arrives to try them on in the comfort of your own boudoir.

For obvious reasons, please keep your undies on when trying on bottoms and leave all hygiene stickers and tags intact. If the swimwear looks worn or used in any way we will not be able to accept the return. We know you wouldn't do that - but we just need to say it anyway.

Note we do not offer exchanges at this time; you can return your order and place a new order with the required size. We recommend ordering different sizes at once and returning those pieces that don't fit rather than placing multiple orders.

NOW ACCEPTING RETURNS FOR SALE / DISCOUNTED ITEMS

In light of current events, since we're all shopping from home, we want to make sure you are 100% happy with your purchase. This is why we're now accepting returns for sale and discounted items, with a $10 restocking fee per order (for example, if you want to return two sale items at the same time, we will only charge you the $10 once). This is to cover the cost of return shipping and to checking and restocking the item back in our warehouse.

To return an item, fill out the Return Request form found on your order confirmation email and we'll take it from there.

Questions? Don't hesitate to contact us.

 


International Shipping & Returns 

Shipping to Singapore? Click here

Yes, international shipping is FREE for orders of SGD $100 or more.

Shipping

That's right, as long as you purchase at least SGD $100, international shipping (via tracked international air mail / post) is on us.

 Region Standard Shipping
(< SGD 100)
Standard Shipping
(SGD 100+)
Standard Delivery
Time
Malaysia & Hong Kong SGD 10 SGD 10 FREE 5-7 days
Rest of the world SGD 20 SGD 20 FREE 6-18 days*

*Unfortuantely we're at the mercy of each country's postal system. Due to logistics disruptions fro COVID-19, there may be unexpected delays in deliveries.

We can also ship by express courier if you need your items faster - contact us for more info.

Note if your country imposes those pesky taxes, customs fees, or import duties on your purchase, you will be responsible for paying them. You can contact your local customs office for further info.

Returns

You'll have 14 days from the date your swimsuits arrive to try them on in the comfort of your own boudoir. For obvious reasons, please make sure you keep your undies on when trying on bottoms and leave all hygiene stickers and tags intact. If the swimwear looks worn or used in any way we will not be able to accept the return. We know you wouldn't do that - but we just need to say it anyway.

Unfortunately we're not able to take on the cost of return shipping at this time. We recommend you pick a shipping mode that allows for tracking as we can't be responsible for any items that get lost in transit. Please hit reply to your order confirmation email and shoot us a note with the items you'd like to return and we'll send you the instructions.

NOW ACCEPTING RETURNS FOR SALE / DISCOUNTED ITEMS

In light of current events, since we're all shopping from home, we want to make sure you are 100% happy with your purchase. This is why we're now accepting returns for sale and discounted items, with a SGD 10 restocking fee per order (for example, if you want to return two sale items at the same time, we will only charge you the $10 once). This is to cover the cost of restocking the item back in our warehouse.

To return an item, please hit reply to your order confirmation email and shoot us a note with the items you'd like to return.

Questions? We'd love to hear from you - don't hesitate to reach out if you have any questions.

 

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