PRODUCTS & SUSTAINABILITY
How do I know what size swimsuit to order?
Check out our size guides for all sizing, measuring and fitting guides.
What materials do you use?
We use recycled fabrics that are kinder to the earth andoffer UPF 50+ sun protection. This includes fibres made from waste such assingle-use plastic water bottles and ECONYL® regenerated nylon fibres derivedfrom carpeting and ghost fishing nets. Find out more here.
What makes your swimsuits sustainable?
Aside from using fabrics derived from recycled plastic waste, many of our styles are reversible and multi-use (swim and activewear) so you can get maximum use out of your swimwear. We make gender neutral options for kids so the pieces can easily be passed down. We also use the highest quality fabrics so your swimsuits last as long as possible. Find out more here.
Where are your swimsuits made?
Some of our swimwear comes from a factory in Bali,Indonesia. Our most recent collections are made at a specialized swimwear factory near Guangzhou, China.
How do I wash my swimsuit?
To maximize the life of your spandex swimsuit (i.e. stretchy women’s and kids pieces), we recommend hand washing it in cold water and gently squeezing it dry. Avoid violent wringing, please! To absorb water before laying it out to dry, roll your swimsuit in a towel and gently squeeze. Lay flat to dry in the shade. Check out our guide to make your favourite swimsuit last longer.
If you really need to put your swimsuit in a washing machine (no judgement, life's too busy to hand wash stuff, we get it), wash it in a mesh laundry net in cold water on the delicate cycle. It's best to use a gentle detergent, like a baby laundry liquid.
For men’s and boys’ swim shorts (i.e the non-stretchy ones) you can machine wash them in 40 degree water.
I ordered my swimsuit online and it came in a single-use plastic bag. How is this sustainable?
From a logistics perspective, all clothing needs to be individually packed for transport and storage to keep the items clean and to prevent damage. Unfortunately, there’s no better solution to this than using clear plastic bags – we tried the cassava alternative but because of Singapore’s hot and humid climate, they just started biodegrading right in the warehouse!
Our factory packs our products in slightly thicker and hardier bags so that we can reuse them, and we encourage you to do the same. For example, when we unpack stock for a pop up or at a store, we save all the bags to pack other items in later. So if your item arrives in a bag that looks a little used, don’t fret – your swimsuits are still in perfect condition, and we’ve reduced the number of bags headed to the incinerator by reusing them as much as possible.
Our logistics provider has also recently switched to mailer bags that are made of recycled materials and that can be resealed to be reused for product returns.
Do I need to create an account to place an order?
To re-set your password, follow the 'Forgotten Password' instructions on the 'Sign In' page.
Can I pay in my local currency?
Our store accepts payment in SGD, MYR, HKD and USD. To select your preferred currency, you can use the currency selector on the top right hand corner of the page. Please note that our base currency is SGD, so all of the prices you see on our website in foreign currency is converted using real time exchange rates. This is why the price of a product might vary slightly if you visit us over different days. Note that what you see upon checkout is what you will be charged in the currency you selected, and we bear the cost of the currency conversion.
What forms of payment do you accept?
We accept Visa, Mastercard and AMEX cards via Shopify Payments (a PCI DSS compliant payments platform powered by Stripe), PayPal, Apple Pay and Google Pay. Singapore based customers can also pay via PayNow and GrabPay.
We accept instant PayNow QR code payments powered by HitPay. PayNow QR is supported by 9 local and international banks in Singapore in addition to DBS PayLah! and NETS Pay. You can read more about HitPay here.
We are pleased to partner with atome to allow you to buy now and pay later – 3 instalments over 2 months with 0% interest. You can read more about Atome here.
Please note atome installment payments are only available for customers in Singapore.
Is your website secure?
We're powered by Shopify so all transactions are protected by powerful SSL encryption software and PCI compliant transaction processors. You can find out more about it here.
SHIPPING & RETURNS
How long will it take to for my order to arrive?
Orders are packed Monday to Friday and shipped out within 1-2 business days of ordering. Local orders will be delivered within 1-2 days of shipping via local tracked courier, and international orders will take 3-7 days depending on location, sent via DHL, FedEx or anther tracked courier service. Please visit our shipping & returns page for more information on free shipping thresholds, shipping rates, delivery times and our returns policy.
What is your returns policy?
We offer a 30 day period for you to try your swimwear at home. Please see our shipping and returns page for all the details about our returns policy.
If I use a discount code to purchase a regular priced item, does that mean I can only return for store credit?
Using a discount or promo code on a regular priced (non-markdown) item does not make it a sale item (i.e. you can still return it for a free full refund.
Please see our shipping and returns page for all the details about our returns policy.